Privacy Policy

1. Introduction

Welcome to DataSignal. We are committed to protecting the privacy and security of your corporate data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you connect your corporate data systems to our services.

2. Information We Collect

We collect and process various types of information to provide our data reporting services effectively:

• Corporate Data: Structured and unstructured data from your internal systems, databases, and applications necessary for generating reports.
• Account Information: Details such as your company name, contact information, billing information, and user credentials.
• Usage Data: Information on how your organization interacts with our services, including access times, features used, and performance metrics.
• Technical Data: Information about your IT infrastructure, such as IP addresses, device types, and operating systems used to access our services.

3. How We Use Your Information

We utilize the information we collect to:

• Provide, maintain, and improve our data reporting services.
• Generate accurate and insightful reports based on your corporate data.
• Personalize and enhance your user experience.
• Monitor and analyze usage to ensure service quality and performance.
• Communicate with you regarding service updates, support, and administrative purposes.
• Comply with legal obligations and enforce our terms of service.

4. Data Security

We implement robust security measures to protect your corporate data from unauthorized access, disclosure, alteration, and destruction:

• Encryption of data in transit and at rest using industry-standard protocols.
• Regular security assessments and audits to identify and mitigate vulnerabilities.
• Access controls and authentication mechanisms to ensure only authorized personnel can access your data.
• Continuous monitoring for suspicious activities and potential threats.
• Compliance with relevant security standards and frameworks, such as ISO 27001 and SOC 2.

5. Data Processing Agreements

We offer Data Processing Agreements (DPAs) to outline our responsibilities and your rights concerning the processing of your corporate data. These agreements ensure compliance with applicable data protection laws and provide clarity on data handling practices.

6. Data Retention

We retain your corporate data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Upon termination of your account, we will securely delete or anonymize your data, unless retention is required by law.

7. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in providing our services, subject to strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: Any other disclosures with your explicit consent.

8. Compliance with Laws

We adhere to all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure the lawful processing of your corporate data.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your corporate data, including:

• The right to access your data and obtain information about how it is being processed.
• The right to rectify inaccurate or incomplete data.
• The right to restrict or object to certain types of data processing.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to request the deletion of your data under certain conditions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By email: [email protected]
• By visiting this page on our website: Contact Us